Yıl 2018, Cilt 19, Sayı 1, Sayfalar 177 - 191 2018-03-31

APPLICATION OF TQM IN THE CONSTRUCTION INDUSTRY OF DEVELOPING COUNTRIES - CASE OF TURKEY

Anas Attellah Ali SHOSHAN [1] , Gözde ÇELİK [2]

126 270

In this study, a questionnaire survey was developed in order to investigate the application of TQM in Turkish construction industry and identify the critical success factors, barriers, and benefits of thisapplication. The questionnaire was completed by 32 firms. The results of the study revealed that the reare short comings in TQM application in Turkish construction industry especially in relation to top management commitment and leadership; the greatest benefit of TQM to the firms is ‘increased customer satisfaction’.

Quality; Total Quality Management; TQM; Turkish Construction Industry; Customer Satisfaction
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Birincil Dil en
Konular Mühendislik ve Temel Bilimler
Dergi Bölümü Araştırma Makalesi
Yazarlar

Yazar: Anas Attellah Ali SHOSHAN
Ülke: Iraq


Orcid: 0000-0002-0045-4489
Yazar: Gözde ÇELİK
Kurum: Çukurova Üniversitesi
Ülke: Turkey


Bibtex @araştırma makalesi { aubtda345779, journal = {Anadolu Üniversitesi Bilim Ve Teknoloji Dergisi A - Uygulamalı Bilimler ve Mühendislik}, issn = {1302-3160}, eissn = {2146-0205}, address = {Anadolu Üniversitesi}, year = {2018}, volume = {19}, pages = {177 - 191}, doi = {10.18038/aubtda.345779}, title = {APPLICATION OF TQM IN THE CONSTRUCTION INDUSTRY OF DEVELOPING COUNTRIES - CASE OF TURKEY}, key = {cite}, author = {ÇELİK, Gözde and SHOSHAN, Anas Attellah Ali} }
APA SHOSHAN, A , ÇELİK, G . (2018). APPLICATION OF TQM IN THE CONSTRUCTION INDUSTRY OF DEVELOPING COUNTRIES - CASE OF TURKEY. Anadolu Üniversitesi Bilim Ve Teknoloji Dergisi A - Uygulamalı Bilimler ve Mühendislik, 19 (1), 177-191. DOI: 10.18038/aubtda.345779
MLA SHOSHAN, A , ÇELİK, G . "APPLICATION OF TQM IN THE CONSTRUCTION INDUSTRY OF DEVELOPING COUNTRIES - CASE OF TURKEY". Anadolu Üniversitesi Bilim Ve Teknoloji Dergisi A - Uygulamalı Bilimler ve Mühendislik 19 (2018): 177-191 <http://dergipark.gov.tr/aubtda/issue/36292/345779>
Chicago SHOSHAN, A , ÇELİK, G . "APPLICATION OF TQM IN THE CONSTRUCTION INDUSTRY OF DEVELOPING COUNTRIES - CASE OF TURKEY". Anadolu Üniversitesi Bilim Ve Teknoloji Dergisi A - Uygulamalı Bilimler ve Mühendislik 19 (2018): 177-191
RIS TY - JOUR T1 - APPLICATION OF TQM IN THE CONSTRUCTION INDUSTRY OF DEVELOPING COUNTRIES - CASE OF TURKEY AU - Anas Attellah Ali SHOSHAN , Gözde ÇELİK Y1 - 2018 PY - 2018 N1 - doi: 10.18038/aubtda.345779 DO - 10.18038/aubtda.345779 T2 - Anadolu Üniversitesi Bilim Ve Teknoloji Dergisi A - Uygulamalı Bilimler ve Mühendislik JF - Journal JO - JOR SP - 177 EP - 191 VL - 19 IS - 1 SN - 1302-3160-2146-0205 M3 - doi: 10.18038/aubtda.345779 UR - http://dx.doi.org/10.18038/aubtda.345779 Y2 - 2018 ER -
EndNote %0 Anadolu Üniversitesi Bilim Ve Teknoloji Dergisi A - Uygulamalı Bilimler ve Mühendislik APPLICATION OF TQM IN THE CONSTRUCTION INDUSTRY OF DEVELOPING COUNTRIES - CASE OF TURKEY %A Anas Attellah Ali SHOSHAN , Gözde ÇELİK %T APPLICATION OF TQM IN THE CONSTRUCTION INDUSTRY OF DEVELOPING COUNTRIES - CASE OF TURKEY %D 2018 %J Anadolu Üniversitesi Bilim Ve Teknoloji Dergisi A - Uygulamalı Bilimler ve Mühendislik %P 1302-3160-2146-0205 %V 19 %N 1 %R doi: 10.18038/aubtda.345779 %U 10.18038/aubtda.345779
ISNAD SHOSHAN, Anas Attellah Ali , ÇELİK, Gözde . "APPLICATION OF TQM IN THE CONSTRUCTION INDUSTRY OF DEVELOPING COUNTRIES - CASE OF TURKEY". Anadolu Üniversitesi Bilim Ve Teknoloji Dergisi A - Uygulamalı Bilimler ve Mühendislik 19 / 1 (Mart 2018): 177-191. http://dx.doi.org/10.18038/aubtda.345779