Yıl 2018, Cilt 19, Sayı 1, Sayfalar 89 - 99 2018-01-01

Determinants of Student Satisfaction in Online Tutorial: A Study of A Distance Education Institution

Meirani HARSASI [1] , Adrian SUTAWIJAYA [2]

70 120

Education system nowadays tends to utilize online learning, including in higher education. Online learning system becomes a major requirement in implementing learning process, including in Indonesia. Universitas Terbuka has implemented online learning system known as online tutorials to support the distance learning system. One interesting issue that needs to be explored is to analyze factors that can influence students’ satisfaction in online tutorials. This research aims to analyze factors that determine student satisfaction in online tutorials and what factors that need to be improved. Research procedure includes collecting data via email, validity test, reliability test, and hypothesis test using multiple linear regression. This paper will discuss the results of research procedures to find out what factors are affecting student satisfaction and some improvements required based on the viewpoint of the students.

Course structure, online tutorials flexibility, online tutorials quality, student satisfaction, technology quality
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Konular Sosyal ve Beşeri Bilimler
Dergi Bölümü Articles
Yazarlar

Yazar: Meirani HARSASI (Sorumlu Yazar)
E-posta: rani@ecampus.ut.ac.id

Yazar: Adrian SUTAWIJAYA
E-posta: adrian@ecampus.ut.ac.id

Bibtex @araştırma makalesi { tojde382732, journal = {Turkish Online Journal of Distance Education}, issn = {1302-6488}, address = {Anadolu Üniversitesi}, year = {2018}, volume = {19}, pages = {89 - 99}, doi = {10.17718/tojde.382732}, title = {Determinants of Student Satisfaction in Online Tutorial: A Study of A Distance Education Institution}, key = {cite}, author = {HARSASI, Meirani and SUTAWIJAYA, Adrian} }
APA HARSASI, M , SUTAWIJAYA, A . (2018). Determinants of Student Satisfaction in Online Tutorial: A Study of A Distance Education Institution. Turkish Online Journal of Distance Education, 19 (1), 89-99. DOI: 10.17718/tojde.382732
MLA HARSASI, M , SUTAWIJAYA, A . "Determinants of Student Satisfaction in Online Tutorial: A Study of A Distance Education Institution". Turkish Online Journal of Distance Education 19 (2018): 89-99 <http://dergipark.gov.tr/tojde/issue/34638/382732>
Chicago HARSASI, M , SUTAWIJAYA, A . "Determinants of Student Satisfaction in Online Tutorial: A Study of A Distance Education Institution". Turkish Online Journal of Distance Education 19 (2018): 89-99
RIS TY - JOUR T1 - Determinants of Student Satisfaction in Online Tutorial: A Study of A Distance Education Institution AU - Meirani HARSASI , Adrian SUTAWIJAYA Y1 - 2018 PY - 2018 N1 - doi: 10.17718/tojde.382732 DO - 10.17718/tojde.382732 T2 - Turkish Online Journal of Distance Education JF - Journal JO - JOR SP - 89 EP - 99 VL - 19 IS - 1 SN - 1302-6488- M3 - doi: 10.17718/tojde.382732 UR - http://dx.doi.org/10.17718/tojde.382732 Y2 - 2018 ER -
EndNote %0 Turkish Online Journal of Distance Education Determinants of Student Satisfaction in Online Tutorial: A Study of A Distance Education Institution %A Meirani HARSASI , Adrian SUTAWIJAYA %T Determinants of Student Satisfaction in Online Tutorial: A Study of A Distance Education Institution %D 2018 %J Turkish Online Journal of Distance Education %P 1302-6488- %V 19 %N 1 %R doi: 10.17718/tojde.382732 %U 10.17718/tojde.382732