Yıl 2018, Cilt 19, Sayı 3, Sayfalar 156 - 168 2018-07-18

Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University

Muhammad Husni ARIFIN [1]

42 54

The high number of non-enrolment students had decreased the retention rates in the Indonesia Open University. Prior studies revealed that student support had a pivotal role in enhancing student persistence. Therefore, this study was aimed to explore contribution of student support in increasing student persistence by employing mixed methods approach. Student persistence in this study refers to continuation of enrolment within four consecutive semesters. This study used sequential explanatory design by collecting the quantitative data from surveying 153 students and then followed by semi-structured interviews with 13 purposefully selected participants. In the quantitative phase, the results of the study revealed that student support had important contribution to student persistence. Meanwhile, the qualitative findings supported the survey results that student support had a pivotal role in influencing student persistence. Moreover, this study suggested the improvement of student support at the level of affective, cognitive, and systemic in order to enhance student persistence.

Student supports, student persistence, open university, mixed methods, open and distance learning
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Bibtex @araştırma makalesi { tojde445116, journal = {Turkish Online Journal of Distance Education}, issn = {1302-6488}, address = {Anadolu Üniversitesi}, year = {2018}, volume = {19}, pages = {156 - 168}, doi = {10.17718/tojde.445116}, title = {Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University}, key = {cite}, author = {ARIFIN, Muhammad Husni} }
APA ARIFIN, M . (2018). Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University. Turkish Online Journal of Distance Education, 19 (3), 156-168. DOI: 10.17718/tojde.445116
MLA ARIFIN, M . "Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University". Turkish Online Journal of Distance Education 19 (2018): 156-168 <http://dergipark.gov.tr/tojde/issue/38358/445116>
Chicago ARIFIN, M . "Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University". Turkish Online Journal of Distance Education 19 (2018): 156-168
RIS TY - JOUR T1 - Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University AU - Muhammad Husni ARIFIN Y1 - 2018 PY - 2018 N1 - doi: 10.17718/tojde.445116 DO - 10.17718/tojde.445116 T2 - Turkish Online Journal of Distance Education JF - Journal JO - JOR SP - 156 EP - 168 VL - 19 IS - 3 SN - 1302-6488- M3 - doi: 10.17718/tojde.445116 UR - http://dx.doi.org/10.17718/tojde.445116 Y2 - 2018 ER -
EndNote %0 Turkish Online Journal of Distance Education Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University %A Muhammad Husni ARIFIN %T Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University %D 2018 %J Turkish Online Journal of Distance Education %P 1302-6488- %V 19 %N 3 %R doi: 10.17718/tojde.445116 %U 10.17718/tojde.445116
ISNAD ARIFIN, Muhammad Husni . "Role of Student Support Services in Enhancing Student Persistence in the Open University Context: Lesson from Indonesia Open University". Turkish Online Journal of Distance Education 19 / 3 (Temmuz 2018): 156-168. http://dx.doi.org/10.17718/tojde.445116